How to modify a booking
The Reception must be informed in writing of any modification of a booking:
- at least 48 hours before scheduled arrival (including weekends) for individual reservations.
- at least 7 days before scheduled arrival (including weekends) for group reservations.
WITH or WITHOUT a CERN computer account
CERN web booking (if your original request has been done with the CERN web booking)
CERN.Hostel@cern.ch or by phone: +41 22 767 4481
It is now possible to modify the dates for an existing booking made through the web booking.
How to cancel a booking
The Reception must be informed in writing of any cancellation of a booking:
- at least 48 hours before scheduled arrival (including weekends) for individual reservations.
- at least 7 days before scheduled arrival (including weekends) for group reservations.
All individual reservations can be cancelled without any penalty until 48 hours before scheduled arrival. Otherwise, the first night will charged on the credit card given as a guarantee.
Group reservations must be cancelled at least 7 days before scheduled arrival. Otherwise, the first night will charged on the credit card given as a guarantee.
WITH or WITHOUT a CERN computer account
CERN web booking (if your original request has been done with the CERN web booking)
CERN.Hostel@cern.ch or by phone: +41 22 767 4481