The Service Management teams have put together a fantastic new online ServiceNow course! After lots of planning and hard work, the "Ticketing System (Fundamental)" course is now available as a series of short video tutorials in both English and French.

The course features easy-to-follow 2-minute video tutorials and comes with detailed documentation, so you can learn at your own pace. Do you have 3 minutes free? Refresh your knowledge on ServiceNow while doing the same tasks shown in the video!

If you're interested in signing up or want more information, please contact technical.training@cern.ch.